Intro 11

• How does greatcontent select its linguists?
• How does greatcontent work?
• What services does greatcontent offer?
• How does greatcontent ensure quality?
• In how many languages does greatcontent provide its services?

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Onboarding 2

• Onboarding guide - Clients
• Managed service packages

Account 5

• I've forgotten my password. How can I reset it?
• How can I register an account?
• How can I close my account?
• Is there a registration fee?
• Can I create an account as private individual?

Pricing 5

• Is there a minimum price per text?
• How much does one text cost?
• What's your price per word range?
• Can I define a certain price only for one linguist?
• What's the minimum order value?

Projects and orders 14

• How can I create new orders?
• Which kind of orders are available?
• What are keywords?
• How do I configure bulk-upload XLS files?
• Stopwords and Flex endings

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Briefings 3

• How do I create a briefing?
• What makes a good briefing?
• How do I use briefings in my projects?

Layouts 4

• When should I use a text layout?
• How do I ensure the formatting of my texts?
• How to create a text layout?
• How do I create advanced layouts with export structure blocks?

Linguists 11

• Can I limit the number of linguists I work with?
• How are linguists classified?
• Can I group several linguists for a defined project?
• How can I communicate with a linguist?
• Can I work only with one linguist?

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Export, API and Connectors 11

• Which export and file format options are offered?
• Can I export only defined sections of a text?
• Can I receive my finished texts via email?
• Can greatcontent push texts against an external API?
• How do I connect my shop-system?

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Billing, Accounting and Payment 16

• When and how do I receive an invoice?
• Which invoice types are offered?
• Which payment methods are offered?
• How do I add an PO number to my invoice?
• Where can I add my VAT number?

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Intro 9

• What is greatcontent and how does it work?
• I have been accepted as a linguist. What happens next?
• As a linguist can I select available orders myself or are orders assigned?
• Who will evaluate my work and how will it be rated?
• How do I start working as a copywriter, proofreader, translator or post-editor?

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Linguist-App 10

• Do I need CAT tool experience as a translator or post-editor?
• I'm blocked by a certain client. What to do?
• "How to differentiate the copywriting orders from proofreading orders "
• Is L-App available in another languages?
• The title block is too small. What to do?

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Onboarding guides 5

• Onboarding guide - Copywriters
• Onboarding guide - Proofreaders & Copy-editors
• Onboarding guide - Translators
• Onboarding guide - L-App
• Onboarding guide - Post-editors

Account 5

• I have forgotten my password. How can I reset it?
• Is it possible to change the default currency on my account?
• I have added both PayPal and IBAN as a payment method. In this case, is it possible to choose the payment method before the system generates a payment?
• Can I increase my quality level?
• Can I change my email notifications?

Application 5

• Which roles can I apply for at greatcontent?
• How do I start working with greatcontent?
• Is there a registration fee?
• What are the requirements I have to meet when applying to greatcontent?
• Can I use texts I have already written or texts from other sources when writing a copy for greatcontent?

Rates 2

• What are the rates?
• Can I set my own prices?

Orders - Writing and Editing 13

• How do acceptances and deadlines work on weekends and public holidays?
• Which types of orders are available?
• How many orders can I take at one time?
• Why can't I see the text I have just submitted on my account anymore?
• How do I submit an order?

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Orders - Localisation 10

• Is there any quality check integrated into the CAT tools used by greatcontent?
• What is post-editing?
• What is machine translation?
• What is the difference between light and full post-editing?
• What is a translation memory?

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Communication 1

• How do I contact a client?

Feedback and revisions 9

• How will the client evaluate my work?
• How will greatcontent evaluate my work?
• When will the texts I have submitted be accepted and reviewed?
• How do I stay up-to-date with any revisions I need to make?
• What if my text is rejected by the client?

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Billing, Accounting and Payment 9

• What is the payment procedure at greatcontent?
• What are the payment methods that greatcontent uses?
• When will I get the money?
• Is my income subject to taxation?
• Do I have to have my own company to work for greatcontent?

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OPS Dashboard 1

• OPS Dashboard monitoring and improvement

Client Management 10

• Client types
• Success factors for clients
• How to copy a layout
• How to insert the content in a file with filters
• Communication Guidelines

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Production Management 8

• How do I use a client dashboard?
• Contacting Linguists and checking messages
• How to push linguists
• How to find canned reply templates
• Export

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Archive - Internal articles 3

• Writing to linguists outside of GC system
• How do I set up a Linguist casting?
• Linguists/Translators/PRs spreadsheet