Production Management
You can find the dashboard for each of our clients in the Client Folder on Google Drive. Each Client dashboard has multiple functions: The tab "M...
Wed, 28 Jul, 2021 at 2:13 PM
Prerequisites: Ensure the messaging feature is activated in the client settings Enter client profile Go to Account Settings Check Activate managed s...
Wed, 28 Jul, 2021 at 2:47 PM
To push linguists to take on or to deliver an order, you can refer to the message templates in this page. You can also refer to this page to find the guide...
Wed, 28 Jul, 2021 at 2:48 PM
To see how to use the canned responses tool in Helpdesk, please refer to this page. To see the list of canned replies and copy the template, you can cli...
Wed, 28 Jul, 2021 at 3:06 PM
Before you export the texts for delivery, you need to verify the format requested by the client. You can find this information in the Client Profiles folder...
Thu, 29 Jul, 2021 at 9:19 AM
In case the client requests a rework: Collect the feedback from the client and turn it into a list of clear, comprehensive actionable points. Keep it as s...
Thu, 29 Jul, 2021 at 2:28 PM
When you receive a reworked text from the client, it is important to save it and keep track of it correctly. Access the Google Drive client folder, and fi...
Thu, 29 Jul, 2021 at 2:55 PM
To check the status of the ongoing projects: Click on "Projects" and "Search" From here you can have an overview of the ongoing proj...
Thu, 29 Jul, 2021 at 5:26 PM