Feedback and revisions

Evaluations, rework policy and what happens once the text is delivered.

How will the client evaluate my work?
The client will rate every text written for them based on the four following criteria: Style & legibility Spelling & grammar  Content &a...
Mon, 29 Mar, 2021 at 4:42 PM
How will greatcontent evaluate my work?
We keep track of your statistics (text rejection, revision, and cancellation rates as well as your client evaluation stats) on a regular basis.  You can v...
Fri, 19 Jun, 2020 at 5:13 PM
When will the texts I have submitted be accepted and reviewed?
The time it takes for a text to be accepted and evaluated by the client depends on the type of project and the production volume, but usually takes from 3 ...
Fri, 19 Jun, 2020 at 5:13 PM
How do I stay up-to-date with any revisions I need to make?
If a client or a proofreader / copy-editor requires one of your texts to be amended, you will be given from 24 to 48 hours to do so. You will receive an ...
Fri, 19 Jun, 2020 at 5:14 PM
What if my text is rejected by the client?
Texts which have been revised at least once and have still not met the client’s expectations expressed in the briefing can be rejected by the client.  Thi...
Fri, 19 Jun, 2020 at 5:14 PM
What if I need to cancel an order?
You can cancel an order anytime as long as it is editable via your account.  Any cancellations will, however, negatively affect your overall performance h...
Fri, 19 Jun, 2020 at 5:15 PM
How do cancelled orders affect my performance history?
Besides the feedback from the client, we keep track of the following aspects: Revision rate - % of texts that have been sent to a 2nd revision cycle  Can...
Fri, 19 Jun, 2020 at 5:15 PM
I've received a bad evaluation. What should I do now?
Each bad evaluation comes with a constructive feedback from our clients or proofreaders / copy-editors.  Should you receive a negative evaluation without ...
Fri, 19 Jun, 2020 at 5:16 PM
Can I remove the cancellations showing up on my profile?
No, this is not possible.
Fri, 19 Jun, 2020 at 5:20 PM