Feedback and revisions
Evaluations, rework policy and what happens once the text is delivered.
The client will rate every text written for them based on the four following criteria: Style & legibility Spelling & grammar Content &a...
Mon, 29 Mar, 2021 at 4:42 PM
We keep track of your statistics (text rejection, revision, and cancellation rates as well as your client evaluation stats) on a regular basis. You can v...
Fri, 19 Jun, 2020 at 5:13 PM
The time it takes for a text to be accepted and evaluated by the client depends on the type of project and the production volume, but usually takes from 3 ...
Fri, 19 Jun, 2020 at 5:13 PM
If a client or a proofreader / copy-editor requires one of your texts to be amended, you will be given from 24 to 48 hours to do so. You will receive an ...
Fri, 19 Jun, 2020 at 5:14 PM
Texts which have been revised at least once and have still not met the client’s expectations expressed in the briefing can be rejected by the client. Thi...
Fri, 19 Jun, 2020 at 5:14 PM
You can cancel an order anytime as long as it is editable via your account. Any cancellations will, however, negatively affect your overall performance h...
Fri, 19 Jun, 2020 at 5:15 PM
Besides the feedback from the client, we keep track of the following aspects: Revision rate - % of texts that have been sent to a 2nd revision cycle Can...
Fri, 19 Jun, 2020 at 5:15 PM
Each bad evaluation comes with a constructive feedback from our clients or proofreaders / copy-editors. Should you receive a negative evaluation without ...
Fri, 19 Jun, 2020 at 5:16 PM
No, this is not possible.
Fri, 19 Jun, 2020 at 5:20 PM