The client will rate every text written for them based on the four following criteria:
Style & legibility
Spelling & grammar
Content & request fulfillment
Communication & punctuality.
The evaluation is expressed using the following grading scheme:
‘Thumbs down’ = expectations not met
‘Thumb to the left’ = expectations partly met
‘Thumbs up’ = expectations fulfilled
‘Thumbs up plus a star’ = exceeded expectations
‘Thumbs up plus a crown’ = expectations exceeded by far.