The client will rate every text written for them based on the four following criteria:


  1. Style & legibility

  2. Spelling & grammar 

  3. Content & request fulfillment

  4. Communication & punctuality.


The evaluation is expressed using the following grading scheme:


  1. ‘Thumbs down’ = expectations not met

  2. ‘Thumb to the left’ = expectations partly met

  3. ‘Thumbs up’ = expectations fulfilled

  4. ‘Thumbs up plus a star’ = exceeded expectations

  5. ‘Thumbs up plus a crown’ = expectations exceeded by far.