Billing, Accounting and Payment

When and how do I receive an invoice?
Depending on the agreed conditions different invoicing intervals and types are available: Self-Service Clients You will receive an invoice at the end ...
Fri, 19 Jun, 2020 at 4:48 PM
Which invoice types are offered?
GC offers different payment models that require different invoice types.  Pre-Payment (Standard) Upfront payment of the services in the following way. ...
Fri, 19 Jun, 2020 at 4:49 PM
Which payment methods are offered?
GC offers the following payment methods:  Paypal You will need an approved Paypal account This option is only available for deposit payments.  B...
Fri, 19 Jun, 2020 at 4:49 PM
How do I add an PO number to my invoice?
You can add PO numbers to any deposit invoice while creating it In case you need a special PO number on your monthly invoice, please contact your project ...
Fri, 19 Jun, 2020 at 4:49 PM
Where can I add my VAT number?
You can add you're VAT number in your client account Go to My Account > Personal information to the billing section  Please be aware that we vali...
Fri, 19 Jun, 2020 at 4:49 PM
Why does the system not accept my VAT number?
If the GC system does not accept your EU VAT one of the following cases is true The entered VAT is not a valid EU VAT registered with VIES (VAT Informatio...
Fri, 19 Jun, 2020 at 4:49 PM
Can I receive my invoices to a defined email address?
Yes, please enter the desired billing email address in your account Go to My Account > Personal information and add your email in the Billing address i...
Fri, 19 Jun, 2020 at 4:49 PM
Where do I find my account balance?
Your account balance is shown on the right side of your account, always as net values:  Deposit remaining net: Amount paid in the account Reserved by ord...
Fri, 19 Jun, 2020 at 4:49 PM
I've created a Paypal deposit but did not receive a payment link?
This should not happen, please check the following: Did you enter a valid Paypal email address? Did you check your spam folder?  Did you for an email fr...
Fri, 19 Jun, 2020 at 4:49 PM
I've created a bank deposit, when will it be visible in my account?
Bank deposits usually take between 3-5 business days, depending on fast your bank processes the payment.
Fri, 19 Jun, 2020 at 4:49 PM