Depending on your business characteristics different VAT rules apply to your business. 

If you are ....

• a business based on Germany: 19% VAT is applied
• a privat individual based in Germany: 19% VAT is applied
• a business based in Europe: 0% VAT (Reverse Charge) is applied if your provide a valid VAT number
• a private individual based in Europe: x% VAT (MOSS) is applied, depending on the rate of each country is applied
• a business based outside of Europe: 0% VAT (Reverse Charge) is applied
• a private individual based outside of Europe: 0% VAT (Reverse Charge) is applied

In order to verify if there is a problem, please ensure that ...

• Your VAT number is valid and not expired?
• Your VAT number is registered with VIES?
  
• You entered your VAT number correctly?
  
• You selected the correct billing country in our system?
• You selected the correct legal form of your business in our system?