Performance & feedback

How will the client evaluate my work?
The client will rate every text written for them based on the four following criteria: Style & legibility Spelling & grammar  Content &a...
Tue, 18 Feb, 2020 at 3:01 PM
How will greatcontent evaluate my work?
greatcontent will evaluate your texts according to the same criteria as the client. We also keep track of the writers' statistics (which show us their ...
Tue, 18 Feb, 2020 at 3:03 PM
When will the texts I have submitted be accepted and reviewed?
The time it takes for a text to be accepted and evaluated by our team or the client depends on the type of project and the production volume, but usually ta...
Tue, 18 Feb, 2020 at 3:04 PM
How do I stay up-to-date with any revisions I need to make?
If a client or a member of our team requires one of your texts to be amended, you will be given from 24 to 48 hours to do so. You will receive an email ...
Tue, 18 Feb, 2020 at 3:06 PM
What about order acceptances and deadlines during free days (e.g. weekends and public holidays)?
Saturdays and Sundays are not classified as working days, meaning that deadline countdowns do not apply on these days. As bank holidays vary from country to...
Tue, 18 Feb, 2020 at 3:07 PM
I've received a bad evaluation. What should I do now?
As a rule, no bad evaluation comes without feedback from the side of the client or our team. Yet, should this be the case, the best thing to do is to ask fo...
Tue, 18 Feb, 2020 at 3:08 PM
What if my text is rejected by the client?
In exceptional cases, texts which have been revised at least once and have still not met the client’s expectations expressed in the briefing can be rejected...
Tue, 18 Feb, 2020 at 3:09 PM
What if I need to cancel an order? Will it affect my performance history?
We advise you to contact us regarding any cancellations you make. As a general rule, any cancellations can negatively affect your overall performance histor...
Tue, 18 Feb, 2020 at 3:10 PM
Can I remove the cancellations showing up on my profile?
As a rule, this is not possible. In special cases, e.g., when a cancellation was requested by the client or initiated by greatcontent, we can make exception...
Tue, 18 Feb, 2020 at 3:10 PM