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Check ticket status
I have forgotten my password. How can I reset it?
Is it possible to change the default currency on my account?
What do the four categories of the balance breakdown on my account mean?
I changed my bank account/PayPal details after requesting a payment. What should I do now?
I have added both PayPal and IBAN as a payment method. In this case, is it possible to choose the payment method prior to requesting a payment?
Writing an order
What is "keyword density"?
How do I submit an order?
I am working on a text with a set layout and I have an ‘unexpected position’ error displayed on the top of the text box. What should I do?
What happens if the system detects any plagiarism in the text I have submitted?
What is the difference between external and internal plagiarism?
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Performance & feedback
How will the client evaluate my work?
How will greatcontent evaluate my work?
When will the texts I have submitted be accepted and reviewed?
How do I stay up-to-date with any revisions I need to make?
What about order acceptances and deadlines during free days (e.g. weekends and public holidays)?
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